London neighbourhood — Kensington and Chelsea

Pilot Programme

Pilot Programme Across Kensington & Chelsea South PCN

PracticeLingo is being introduced across selected GP practices to improve multilingual communication and patient access.

Pilot Practices

Five Practices Across Kensington & Chelsea

Rolling out across the Kensington & Chelsea South PCN — covering some of London's most diverse patient communities.

Earl's Court Health & Wellbeing Centre

London SW5

Active

Brompton Medical Centre

London SW3

Active

Kings Road Medical Services

London SW3

Active

Chelsea Medical Services

London SW3

Active

Kynance Practice

London SW7

Active

Pilot Objectives

  • Reduce reception workload through self-service multilingual guidance

  • Improve multilingual communication across diverse patient communities

  • Improve NHS App uptake through guided multilingual onboarding

  • Increase patient engagement and understanding of healthcare services

  • Support digital access and health inequality reduction goals

Rollout Plan

Phased Deployment

Phase 1

Pilot Launch

5 practices across K&C South PCN

In Progress

Phase 2

Evaluation

Measure impact, gather feedback

Phase 3

Expansion

Roll out to additional PCNs

Get Involved

Interested in Joining the Pilot?

Whether you represent a GP practice, PCN, or healthcare organisation — we'd love to hear from you.